Terms of Service

The Reclamation Group Effective Date: May 6, 2026 Last Updated: May 6, 2026

These Terms of Service ("Terms") govern your access to and use of the website, services, and content of The Reclamation Group ("we," "us," "our," or "the Company"). By accessing our website, submitting a form, scheduling a consultation, or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, do not access our website or use our services.

1. Definitions

"Services" means the revenue recovery, lead reactivation, and related consulting services provided by The Reclamation Group.

"Website" means the website located at www.thereclamationgroup.com and all related subdomains and pages.

"You" or "Client" means the individual or business entity accessing our website or engaging our services.

"Revenue Recovery Strategy Call" means a no-cost introductory consultation conducted by phone or video conference, typically lasting 15 minutes.

2. Description of Services

The Reclamation Group is a revenue recovery firm. We help established service businesses recover revenue from dormant sales opportunities — including unsold estimates, stalled quotes, abandoned consultations, and unconverted inbound leads — already existing within their CRM, pipeline, or estimate database.

Our services may include, but are not limited to:

Initial consultation and pipeline assessment ("Revenue Recovery Strategy Call")

Building and configuring a custom revenue recovery system

Operating compliant SMS, email, and other communication infrastructure on behalf of Clients

Re-engaging dormant prospects through conversational outreach

Qualifying and rebooking prospects onto the Client's calendar

Hand-off of high-intent opportunities to the Client's sales team

Reporting and analytics on system performance

The specific scope, pricing, deliverables, and timeline of any engagement will be defined in a separate written service agreement between The Reclamation Group and the Client.

3. Revenue Recovery Strategy Call / Consultation Booking

By submitting a form on our website to schedule a Revenue Recovery Strategy Call, you understand and agree that:

The Revenue Recovery Strategy Call is offered at no cost and creates no obligation

The Revenue Recovery Strategy Call does not create a service agreement or any contractual relationship between you and The Reclamation Group

Information shared during the Revenue Recovery Strategy Call is used solely to assess fit and discuss potential engagement

We may follow up with you by phone, email, or text after the Revenue Recovery Strategy Call in accordance with our Privacy Policy and your communication consents

Either party may cancel or reschedule a Revenue Recovery Strategy Call at any time prior to the scheduled meeting time.

4. Eligibility

To use our website and services, you must be:

At least 18 years of age

Legally authorized to enter into binding agreements on behalf of yourself or your business

Operating a legitimate, lawful business in good standing

By using our website or services, you represent and warrant that you meet these eligibility requirements.

5. User Conduct and Obligations

You agree not to:

Use our website or services for any unlawful purpose

Attempt to gain unauthorized access to our systems, accounts, or data

Submit false, misleading, or fraudulent information through any form

Interfere with or disrupt the operation of our website or services

Reverse engineer, decompile, or attempt to extract source code from our systems

Use our website or services to transmit viruses, malware, or other harmful code

Scrape, harvest, or otherwise collect data from our website without our express written consent

Misrepresent your identity, business, or relationship with The Reclamation Group

6. Intellectual Property

All content on our website — including text, graphics, logos, images, audio, video, software, methodologies, and other materials — is owned by The Reclamation Group or its licensors and is protected by copyright, trademark, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from our website without our prior written consent, except as expressly permitted by these Terms or applicable law.

The name "The Reclamation Group," our logo, and all related branding are trademarks or service marks of The Reclamation Group.

Any feedback, suggestions, or ideas you submit to us regarding our services may be used by us without obligation, compensation, or attribution to you.

7. Disclaimers and No Guarantee of Results

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We make every reasonable effort to provide effective revenue recovery services. However:

No Guarantee of Results. We do not guarantee specific revenue, appointment volumes, conversion rates, lead reply rates, or business outcomes. Results depend on many factors outside our control, including the quality and quantity of the Client's existing leads and pipeline data, the Client's offer and pricing, the Client's industry and market conditions, the Client's responsiveness to opportunities we surface, and the Client's execution on closing those opportunities.

Past performance benchmarks referenced in our marketing materials, on our website, in case studies, or in conversations are provided for illustrative purposes only and do not constitute a promise of similar performance for any specific Client.

Estimates of recoverable revenue discussed during a Revenue Recovery Strategy Call or in any pre-engagement conversation are non-binding projections based on industry experience and the limited information provided by the Client at that time.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE RECLAMATION GROUP, ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES — ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE).

In no event shall our total cumulative liability to you for any claim arising out of or related to these Terms or our services exceed the greater of (a) the amount you have paid us in the twelve (12) months preceding the event giving rise to the claim, or (b) one thousand U.S. dollars ($1,000.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless The Reclamation Group, its owners, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of our website or services

Your violation of these Terms

Your violation of any law or third-party rights

The accuracy, legality, or integrity of any data, leads, or information you provide to us

Your interactions with prospects we re-engage on your behalf

Any failure to obtain appropriate consents from your leads as required by law

10. Compliance with Law

You agree that all leads, contact data, and information you provide to us for use in our services have been collected in compliance with all applicable laws — including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, state telemarketing and texting laws, and applicable data privacy laws.

You represent and warrant that any contact information you provide for use in our communications has been collected with all consents required by law for the type of communication we will be sending on your behalf.

The Reclamation Group reserves the right to refuse service or terminate any engagement if we determine, in our sole discretion, that a Client's lead data, business practices, or use of our services may expose us or our clients to legal risk.

11. Termination

These Terms remain in effect for as long as you access our website or use our services.

We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, for any reason — including but not limited to violation of these Terms or a determination that your continued use poses legal or operational risk.

Upon termination of any service engagement, the provisions of these Terms that by their nature should survive — including but not limited to disclaimers, limitation of liability, indemnification, intellectual property, governing law, and dispute resolution — will remain in full force and effect.

12. Modifications

We reserve the right to modify these Terms at any time. The updated Terms will be posted on our website with the revised "Last Updated" date. Your continued use of our website or services after the update constitutes acceptance of the revised Terms.

For material changes affecting your rights or obligations, we will provide more prominent notice (such as a homepage banner or email notification) where appropriate.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles. The federal and state courts located in [INSERT COUNTY], [INSERT STATE] shall have exclusive jurisdiction over any matters not subject to arbitration under Section 14.

14. Dispute Resolution

Any dispute arising out of or related to these Terms or your use of our website or services shall be resolved as follows:

Informal Resolution

Before filing any formal legal action, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for a period of at least thirty (30) days.

Binding Arbitration

If the dispute cannot be resolved informally, you and The Reclamation Group agree that any dispute shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in [INSERT CITY, STATE], or another mutually agreed-upon location. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

Class Action Waiver

You and The Reclamation Group agree that any disputes will be resolved on an individual basis only. You waive your right to participate in any class action, class arbitration, consolidated proceeding, or other representative proceeding.

This dispute resolution provision survives any termination of these Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms — together with any separate written service agreement between you and The Reclamation Group, our Privacy Policy, and any other policies referenced — constitute the entire agreement between you and The Reclamation Group regarding the use of our website and services. These Terms supersede any prior agreements or understandings, whether written or oral.

17. Contact Us

If you have any questions about these Terms, please contact us:

The Reclamation Group Email: [email protected] Mailing Address: 9530 FM 2920 Rd Tomball, TX 77375 Phone: +1 936-297-4389

These Terms of Service are provided as a working draft and should be reviewed by qualified legal counsel before publication. The Reclamation Group reserves the right to make modifications based on attorney review or evolving legal requirements.

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